Important Note for all customers:
If you have purchased an alpine air living purifier offline, please provide as much information as possible in your message, such as the air purifier model name and full Serial#, approximate date of purchase, and place of purchase or name of the person/business you bought it from. If this is a technical support question, please describe the problem with the air purifier in detail, as much as possible, so we could quickly determine the best course of action and help you accordingly. Thank you!